Refund Policy

All purchases through Video Studio (operated by Web-SG-getpictools) are eligible for a full refund within 14 days of the transaction date. We process all refund requests without qualifiers or exceptions.

1. Refund Window

You have 14 days from the date of purchase to request a refund. No questions asked.

2. How Refunds Work

Refunds are for the full purchase amount. They are processed back to the original payment method within 5-10 business days.

3. Subscription Cancellation

You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. If you cancel within 14 days of purchase, you are entitled to a full refund.

4. Contact

For refund requests, email [email protected] and we will process your refund promptly.